Hello,
Does anyone know how the system classifies each document in the creation of dispute cases? Each disputed object can be associated to the dispute dossier anchors DISP_RES, DISP_INV, DISP_CRED and DISP_PAY. For the documents sample that we have tested we have realized that:
- Debit documents are assigned to DISP_INV
- Credit documents with posting key set in customizing (OB41) as payment transaction are assigned to anchor DISP_PAY
- Credit documents with posting key not set as payment transaction are assigned to anchor DISP_CRED
We have not been able to create any case with documents associated to anchor DISP_RES as documents posted as residual items are associated to the anchor according to what we have mentioned above. Do you know any situation where documents are considered as DISP_RES?
Are our conclusions correct? Do you know of any way to automatically know to each anchor will a document be assigned to?
Thanks in advance,
Margarida Magalhãrs
